Refund policy

30-Day Return & Warranty Policy

At Global DRT, we stand behind the quality of our products. Products are covered by a 30-day warranty for eligible manufacturing defects or product malfunctions.

If an eligible issue is reported within 30 days, customers may request a refund or replacement, subject to review and approval.

Returns

Customers are responsible for the cost of return shipping. Items should be returned in appropriate condition and packaging whenever possible.

To request a return, refund, or replacement, please contact our customer service team and provide your order number along with details regarding the issue. Photos or additional information may be requested when necessary to help us review the request.

Once the returned item is received and reviewed, we will process the applicable refund or replacement.

Damaged or Defective Products

If you believe your product has a manufacturing defect or malfunction, please contact us within 30 days of receiving your order. Our customer service team will review the issue and provide the appropriate next steps.

Questions

If you have any questions regarding a return, refund, replacement, or warranty claim, please contact Global DRT Customer Service using the contact information provided on our website.