Shipping policy
Shipping Policy
At Global DRT, we are committed to processing and shipping orders as quickly and efficiently as possible.
Shipping Costs
Selected products may qualify for free shipping. For products that do not qualify for free shipping, shipping charges will be calculated based on the applicable carrier rate and displayed during checkout before payment is completed.
Available shipping services may include USPS, UPS, and FedEx, depending on the order, destination, package size, and available carrier services.
Order Processing
Orders are processed during normal business days. Once an order has been shipped, customers will receive tracking information when available.
Delivery Times
Estimated delivery times displayed during checkout are based on the selected shipping service and carrier estimates. Delivery dates are estimates and may be affected by carrier delays, weather conditions, holidays, or other circumstances outside of Global DRT's control.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order. Please review your shipping information carefully before completing checkout.
If you notice an error in your shipping address, please contact Global DRT Customer Service as soon as possible. Once an order has been shipped, we may not be able to modify the delivery address.
Tracking & Delivery
When tracking information is available, it will be provided after the order has been processed for shipment. Carrier tracking information may take some time to update after a shipping label is created.
Shipping Questions
If you have questions about your shipment, tracking information, or delivery, please contact Global DRT Customer Service and include your order number so our team can assist you.